Frequently asked questions

ZipTv is a media player: it plays the lists and servers you already have, with a catalog, TV guide and posters built from them.

ZipTv does not include, sell or index content. Without a source of your own, the app shows nothing to watch.

Lists, credentials, history and progress are encrypted on your device before they are synced. The key stays with you: we cannot read them.

That is why it matters to keep your backup key safe: if you lose it, nobody can recover your data, not even us.

On first launch, or later from the Sources section, add your source by choosing its type:

• M3U list: paste the link to your list;
• API server: enter the server address, username and password.

Credentials are encrypted right away. ZipTv builds the catalog in a few minutes; you can start watching while it finishes.

Sources are provided by your provider, not by ZipTv. Only use sources you are entitled to use.

One app for Android TV, Fire TV, Android and iOS (phone and tablet). With a subscription you can use it on up to 5 devices, with progress and lists in sync.

The TV shows a code and a QR: scan it, or type the code in the app on your phone. The TV receives your lists and the key, already encrypted.

7 days free trial, then €1.49 per month or €11.90 per year. Same price on the stores and on our website.

If you paid through Google Play or the App Store, cancel from the store's subscription management. If you paid on our website, write to us or use the link in your receipt. Access stays active until the end of the period you already paid for.

You can do it from the app, with the account deletion feature, or by writing to [email protected] from your account email address. Full details on what gets deleted are on the Account deletion page.